5

New to Seattle area & a new to Subaru. Chose this place because of the great reviews and I would agree after first visit. Staff was very friendly and knowledgeable. In and out in less than 40 minutes for an oil & air filter change. Will be back for future car care.

Nice to meet you April, welcome to Seattle and thank you for choosing us. That means a lot. Candy

- Suburb Service
5

They were honest, up-front, friendly, and did a good job on repairs. I couldn’t have asked for a better experience.

thank you Kevin

- Suburb Service
5

Great service, solid pricing so far. Will be back.

Look forward to seeing you again

- Suburb Service
5

I drive 35 miles each way since the Marysville shop closed. I do it because I don't trust my car to anyone else. They are very good at keeping my car in good shape and don't do anything that isn't needed. Being a single older woman that is very important to me. They are fun and friendly people who make you feel like family. Go Seahawks, always fun to see how Candy's green and blue hair looks (always classy). Thanks to the whole team. Love you all.

Frankie we love you thanks thanks thanks

- Suburb Service
5

I don’t write reviews, really. But I had as great of an experience as one can have spending money you don’t want to spend. Loved that they use a text-based system for sending a complete diagnostic list and that they break it down by urgent, should be done in future, and all’s good. Further, Candy beat me to the punch of further ranking the urgent items so I could make an informed decision AND graciously gave me her time to talk longevity of my vehicle, Bluebook pricing vs open market pricing, and options for how to proceed. I felt like I was treated with honesty and as a non-car person with respect (took the time to inform and educate). Highly recommend to anyone with a Subaru. Oh, and I got use of the free loaner car too with zero hassle. Hated to spend the money but happy with the experience!

Thank you so much for your kind words

- Suburb Service
5

Candy literally held my hand when my Grandmother's car needed service. When i didn't understand her text messages, because I'm car illiterate, she called and explained it all to me in a way I could understand. She even talked Grandma out of spending money on stuff she didn't need. Beat Service Ever.

Amanda thanks so much. We try to help the best we can

- Suburb Service
5

Great service. Fast, friendly and the loaner car was a great help!

thanks Christopher

- Suburb Service
5

I just love this place! Everyone is so nice, fun and professional. Super cool I got a discounted oil change for my food donation a few months ago. I rave about Subaru Service to all of my Subaru friends. They really need to go here, too. The best Subaru car care! ❤️❤️❤️

Thanks so much, and we will continue to support North Helpline

- Suburb Service
5

Just wanted you to know I drove over 200 miles this weekend' and the car drove like a dream..Thank you for the great work! Dianne Friedman

So happy to hear that

- Suburb Service
5

Friendly people and great service. The availability of loaner cars is a huge 'plus' also.

Thanks Mike

- Suburb Service