Lake Forest Park Subaru Repair

Quick fantastic service! They kept me informed the whole way with everything that was needed. Would recommend to anyone!

As a long time customer it was only right to finally write a review about my experiences here: I have been going to this location for several years now. My commute from the Central District is well worth the drive each time because of their speedy and thorough services. Already I've been back for my 100k/130k as well as a clutch replacement for my '06 Impreza hatchback. There is a mental checklist I always go by whenever I try out a new place for any type of service. Transparency, customer service, and pricing are all things I look for specifically. Transparency - I believe that a lot of shops withhold information or up-sell you on repairs that don't need immediate servicing. Suburb Services makes sure to call right away when they find anything worthwhile for repairs (...no BS) and give you a timeline of exactly all the things they have changed or are planning to change with your permission. Ultimately you are the owner of your car and they make sure you make the final decision with full understanding of what is going on. Customer Service - These guys are very straightforward with explaining all potential concerns and how the repairs would affect your car's overall performance. Friendly and always calling in a timely manner, overall I always got a good vibe each time I spoke to them. Did I mention they have loaner cars if you need to leave your whip in the shop for a few days? For FREE too? Just fill up the gas you use and get temporary full-coverage on the days you are using the loaner. Very clutch! (Pun intended lol) Pricing - Okay... here's the fun part where everyone freaks out when it comes to auto-repairs. First, realize how much you pay on repairs on the long run and how much DO YOU really love your Subaru? As one of the only type of cars to run consistently tried and true (next to Toyota) even past 250k you gotta pay out to really get the most out of your experience. Repairs are not cheap but Suburb Services' pricing is very fair and reasonable. Pay the right amount and drive away confident! I think it makes more sense to pay a few dollars more for a guaranteed excellent service and it still less than what you pay at the dealership. Subaru specific repairs require Subaru specific professionals! The engine style of Subaru's require a special type of TLC and may not be as cheap as a Honda Civic repair but then again this is why your car will last twice as long if it is taken care of well. Pricing here makes sense! Check the monthly offers on their social media accounts if you are looking for deals too. 5 of out 5 because I am biased AF and I love my Subaru. I don't know of any other Subaru specific repair shop anywhere in the city other than the dealership or this place, you can make the best obvious choice I hope.

This shop always amazes me. Friendly and knowledgeable staff cares about you and your car. They have an extensive history working on Subarus and will treat your car as if it's there own. Free loaner car with full coverage insurance is a huge perk. I have all my major repairs done here.

I have always brought my cars here for servicing! Great workers offering awesome customer service. I recommend them to all my family and friends!

Excellent service. They are straightforward and informative about what needs to get done for your car without making you feel like they were dumbing it down. Car works great. Definitely going back there should I ever

Great customer service. They go the extra mile to find the problem in your car. They really take pride in customer satisfaction.

Ive been busy like so many of you. This truly broke my heart. Now its not the end of the world however those of you who know how much I am grateful for a reliable vehicle and value my independence this came as quite a shock when i hopped in my Subaru headed down to the Marysville location for my oil change and noticed upholstery parking only in my Suburb service parking only spot. It didn’t even occur to me that one of my favorite businesses was gone! I even went inside, sto...

After six months and 5 different mechanics, Suburb diagnosed and got my 2004 Impreza back on the road! I would not hesitate to recommend Suburb for any Subaru service! Thanks for the excellent service Candice!!

This place is great! Always happy to help with any issues, upfront on pricing, and great deals on oil changes so you get your 5th one free! Went in for an oil change and realized it was my free day, so walked out without paying anything! Will be back for any and all Subaru needs, as the whole family has been bringing Subarus here for years.

I took my Outback in for a review and was pleasantly surprised at how friendly and interested they were in helping me out. When I got the estimate, they took the time to do a through review with me, price the options etc. When I had the work done, they had a car for me, took total care of my car and I could not be happier! Will certainly be back when I need service!