Lake Forest Park Subaru Repair

When my car developed a fault my regular mechanic I've been using for years couldn't fit me in for a week. Suburb Service squeezed me in the following day as a new client! and got me back on the road. They will be doing all the work on my car from now on!

Friendly and knowledgeable staff. I have been going here for about 5 years and they have always treated me fairly. They are upfront and straightforward. They have always been able to quickly diagnose and fix problems with my 2005 Subaru. They have also taken the time to explain the car trouble I have had - why it happens and what you can do to prevent it - and they will even chat about life with you while you're waiting for an oil change. Awesome independent Subaru mechanic shop!

Went in at 7 am for an oil change and check-up. What I like is the friendly, familial atmosphere. No upselling just honest everyday people.

We love taking our Subarus to Suburb Service. The only place I really trust to give accurate info and take good car of our cars!

Excellent, expert Subaru service with unsurpassed knowledge and customer service. Your Roo will love you after a visit.

Overfilled oil by one quart on two occassions. Put in 6 quarts and it only requires 5.1 quarts. Tech told me the car burns oil and it was a half quart low when I came in. Total bs as I checked it before and it was over full from the last time. 11,000 miles on the car and doesn't burn a drop. Excuses made but am thinking this happens possibly to all customers. Have asked for a refund but no response.. it isn't the money, it is what's right.

Great service. Thorough, helpful, informative and friendly.

Candy, Deb, and the crew at Suburb Service are the most knowledgeable, honest, and reliable folks in the auto service industry. I wouldn't take my Subaru anywhere else! If there's something they know I can't afford, they kindly point me to a safe, cheaper alternative or provide advice on top priorities. Keeping my car running for nearly 20 years already thanks to Suburb Service!

This is my first Subaru so I took it initially to a dealer near me for service. I bought it out of state so I needed to establish a relationship locally. That was a very bad experience so a friend recommended Suburb Service and I was stunned at the difference! They were knowledgeable, they were good at explaining what needed to be done and better yet what didn't need to be done. Besides that they were just good people. They have my business for life.

This is an amazing repair shop. I purchased my first Subaru and it failed emissions. This shop was on the list of approved shops so I have them a shot. I am very happy that I did. Turns out the car that I bought is not a good car. Candy and Howard were great. They could have hit me with a bunch of repairs on a car that wasn't worth what I put in the gas tank but they didn't. They did the basics to get me to pass emissions and then gave me the honest truth about the vehicle. Turns out that the check engine light was burnt out or removed so I had no idea about how much was wrong with it. In addition to that there are multiple components of the car that are rusted and damaged or completely rusted off. The car is not safe to drive and I know there's a lot of mechanics out there that would have happily taken much more of my money. Having a mechanic that you can trust is a huge deal. They also provide loaner cars for their customers. This made my life so much easier. I was able to drop my kids off at school, pick up a loaner car and get to work without making it a big ordeal. My only complaint is that they only do Subarus so I cannot bring any of my other vehicle to. However when I asked the owner, candy, why they would not work on my Acura her reply was awesome. She said, " we are professionals at what we do and we do Subarus. If I started working on any other cars it would just be practice." (Paraphrased but that's the just of it ) She did say that they would do oil changes on it and tires and brakes but when it came to actual engine repair that they focused on Subaru. So if you have a Subaru this is probably the place for you.