Lake Forest Park Subaru Repair

All Subaru all the way. Candy the owner amazing knowledge. Debbie the service writer knows her stuff as well. Neil is an amazing tech and Reene is the only female master Subaru tech in the nation over 25 years. They are very open and honest. They take you in the shop show you the issues and explain them throughly. Give you options and priority on what is urgent and what can wait. Prices are fair and competitive. They have loaner cars as well. It took me a good year to find a great shop and I travel 30 to 40 mins just to go to them.

I have been taking my well-loved and well-used Subaru Legacy SW here for more than 200,00 miles and 15 years. I trust these people. They explain what is needed, let me know if something should be taken care of right away or if it can wait. These people have earned my trust and my loyalty. I intend to be driving Subarus as long as I am driving, and I am planning to always bring my car to Suburb.

So easy to love the service and friendship! Every year it's a joy to take bags of groceries and toys for the needy to them. I know it stays in our home town.

Great service as expected! The staff are friendly, professional, and there to make sure your Subaru is taken care of right. My 60K service was finished faster and for cheaper than quoted, which is always a plus! It's not often that the best shop to get car maintenance done also has the best prices, but Suburb Service does it! 11/10 stars. Two thumbs up. Would recommend to friends.

I have what I lovingly call a "Vintage" Subaru, a 1996 Legacy SW. I've been bringing it to Suburb for at least 15 years. I wouldn't take my care anywhere else. I trust these people completely. They know Subarus bumper to bumper and roof to ground. I am confident that they have my best interest as their customer in mind. I'm told what needs to be done, how much it will cost, how critical it is. I take my car in regularly for service. I've clocked more than 280,000 miles and we're not done yet! Thank you, Suburb Subaru, for the best possible experiene.

I've only been to Suburb twice, but it appears to be great. My first visit, two guys in the waiting area were raving. So that already gave me confidence. They are friendly there. After my oil change on the first visit, they convinced me to do my upcoming 60K service on my '11 Outback with them for about 2/3 the price of the dealer. I did that and was *very* satisfied. They fixed my leaking sunroof perfectly too. The car seemed to actually run better and much more lively, and the service was quick and thorough. Nice to get a loaner too. I'm done with the dealers at this point. Highly recommend these ladies (and gents too).

I've been going to Suburb Service for 2 years now and they've grown to be a extension of family. When I moved out here 3 years ago I had to start over and finding a dependable, honest, shop and mechanic was a priority. It took a year to find them but I am glad I have. The characteristics that give them their reputation and success is they will be through with you, they will show you whats wrong physically, save the old or broken parts and explain the mechanics of why a repair...

We just changed to Suburb Service, after using other mechanics during the 240,000 miles we drove our 2000 manual Forester which we'd bought new in 1999. Here's why we changed: For example, the manual clutch on our 2000 Forester was shuddering the first two times we used the clutch every day. Debbie and Candy said, "Not to worry - it was put in wrong by the other guys but won't do any damage - it will just cause the morning shudders. Just drive the car until the regular time to change the clutch." That's terrific good news for us. For example, the automatic transmission on my recently acquired 2003 Forester was shifting late. I was told by my prior regular shop of 8 years to replace it - at cost of $1,000 for used or $5,000 for new. But Suburb Service test drove and explained to me why diagnosis of other shop was incorrect - and then Suburb Service did one free thing to bring that sucker into good operating condition, meaning I am still driving the old AT with no problems. For example, I had a loud roar from below the 2003 Forester. Debbie said caused by bad install of replacement catalytic converter by a different mechanic. Debbie had me go to a welder for a sound and cheap fix. A free loaner car is usually available, i.e., only sometimes do I need to wait extra day to bring in my car in order for a loaner to be available. This is a terrific benefit. Did I say free? Yes I did - just replace the gas you use - great deal. I recently lost my car key in their loaner. Two days later they called me to say they'd found it. Yeah, more good news. Suburb Service answers all my questions. This means a lot to me because I've been through 16 years of maintenance cycles / repairs with our 2000 Forester with other shops. The Suburb Service ladies are gear heads who enjoy their customers and seemingly derive satisfaction from keeping their customers on the road safely and affordably. Debbie and Candy seem to live Subaru - they speak in ways my other shop never did. Also, I never see anything but Subaru's on their lot. These folks seem to enjoy what they do and it feels good to be around them.

I so enjoy taking my car in to this shop and have come to trust them completely. Besides knowing how to fix notorious Subaru head gasket issues properly by getting engine surfaces filed level, saving me the need to purchase a new car too early, the routine work is reliable, efficient and friendly. What will I do if they retire???? This service is in contrast to the dealership garage, where no one catches anything outside of exactly what I (the uneducated) brought the car in for. The people at Suburb will see and think about your vehicle, though after so many years I cannot imagine how they stay as interested as they appear to be. Plus they are very funny and observant about life in general. GREAT SHOP!!! If I buy another Subaru (after the 200,000 miles they will help me achieve on this one), I'll be going to them for service!

Great service! Fast and friendly even when I only called in 10 minutes in advance to get my car battery replaced. Can't go wrong with the Seahawks stuff everywhere either.